LABOURPOWER RECOGNISED FOR INDUSTRY-LEADING TECHNOLOGY & INNOVATION

Innovation is one of our core values, and so we are thrilled to have been recognised as one of five finalists for the 2021 SEEK Sara Most Innovative Agency of the Year award!

At Labourpower, innovation means:

“We are bold, adaptable, and take risks in the development and application of new ways of working. We reflect, we learn, and we leave things better than we found them.”

This approach toward leveraging technology has enabled us to thrive during challenging times and deliver increasingly efficient solutions and satisfying experiences to our clients and candidates.

Over the past two years, our team has focused on developing leading in-house technology automating the recruitment process to help match the right candidates to the right jobs faster – while ensuring a user-friendly experience, compliance, and scalability.

We continuously look for opportunities to streamline the end-to-end recruitment process. From screening and onboarding to matching our candidates with roles and shifts that are a great fit, we strive to connect people and businesses with the work they need in real-time.

Keep reading to learn more about three of our most innovative initiatives designed to modernise the recruitment process:

  • Labourpower Online Rostering & Ordering System (Client application)
  • Labourpower App (Candidate application)
  • Onboarding & Screening with Scarlett (AI Technology)

 

ONLINE ORDERING & ROSTERING SYSTEM

 

We believe that all clients should have direct access to compliant candidate pools and be able to manage their rostering requirements with complete visibility of costings before submitting staffing orders.

In a candidate short market and uncertain times across many different business sectors, the requirement to scale up and down through an online self-service system is more important than ever. Our clients can now use our secure rostering and ordering system to request candidates daily and weekly at their convenience.

With access to a compliant pool of 15,000+ candidates, our clients and/or Recruitment Consultants have a couple of options to fill positions. They can select individuals who meet skill requirements or choose to have our proprietary system dynamically request appropriate candidates to accept live published roles via the Labourpower App.

Online Support System capabilities:

  • Creating a daily or weekly roster across all required job specifications
  • Saving weekly roster templates
  • Tracking and modifying existing orders
  • Access to over 15,000 compliant candidates across Australia
  • Approximate labour-hire costs
  • Tracking time and attendance
  • Reporting from all worked hours

 

LABOURPOWER APP

 

Finding work has never been easier with the Labourpower App! With over 12,000 active users and thousands of live jobs posted daily, we are putting information at fingertips and matching our best jobs to the right candidates in real-time.

Our candidates work around the clock across Australia. Now they can secure work 24/7 with the push of a button and enjoy the flexibility to choose shifts that best suit their schedules.

The app also provides a handy reference for confirmed shifts – including time and location details with map integration. Notably, multiple app features serve to help make sure that pay is on time and correct. Signing in and out of shifts with the app captures hours worked accurately, and our candidates have visibility to review their payslip history conveniently and securely.

With the Labourpower App, our candidates can:

  • Gain access to the newest opportunities we have to offer
  • Select shifts and create ideal schedules
  • View all confirmed rostering information in one place
  • Sign in and out of shifts easily
  • Review payslip history, helping to ensure pay is correct

 

SCARLETT – AI TECHNOLOGY

 

Before job placement, the end-to-end candidate onboarding process – including collecting critical data, documentation, and screening to determine suitability – presents multiple opportunities to save time and reduce human error through automation.

Labourpower has successfully incorporated Artificial Intelligence (AI ChatBot technology) to enhance our service delivery and help our candidates get to work faster.

Our candidates can begin exploring opportunities any time of day with Scarlett. First, she performs initial screening and determines suitability for various roles. She subsequently applies the information gathered to manage candidates through the onboarding process.

Over time, Scarlett has evolved to broaden her responsibilities. She has been vital to our COVID safety efforts – gathering details and monitoring vaccination status to guarantee compliance.

Scarlett saves our recruitment team substantial working hours through her efficient admin and 24/7 availability.

Since her introduction in October 2020, Scarlett has:

  • Screened 33,500 candidates across 77 jobs
  • Matched 27,000 candidates
  • Connected with 6505 candidates re: vaccination status
  • Worked 11,200 hours!

 


 

We like to think of ourselves as a technology company in recruitment, and not a recruitment company that has a focus on technology.” – Andrew Webber, CTO

 

At Labourpower, we constantly invest in technology to make it easier for our clients to do business with us. We believe that our trio of new technologies are making a real difference helping to connect our candidates with great jobs and giving our clients a competitive edge in a tight market. Automation allows us to match requirements in real-time, ensure compliance, and enable our business to scale deftly.

As technology improves efficiency, our Recruitment team has more time to focus on the rewarding and essential work of nurturing client relationships, candidate care, personal and business development. Ultimately, our ongoing investment in technology is an investment in people, growth and what we can achieve together!

 

CONNECT WITH LABOURPOWER

 

Want to learn more about working with Labourpower to find your next great job or terrific candidate? Reach out to your nearest Labourpower branch today! Click here for a complete list of locations and contact details.

Follow us on your favourite socials and stay on top of all our latest news and opportunities. Connect with us on LinkedIn, Facebook and/or Instagram!

 

 

 

 

MEET SCARLETT: OUR NEWEST TEAM MEMBER

Scarlett is the newest member of the Labourpower family working hard for you.

We are proud to introduce you to Scarlett and reveal that Labourpower is leveraging artificial intelligence (AI) to improve recruitment and selection processes, fast-track candidate onboarding and enhance overall customer experience.

And we’re also pleased to report that Scarlett is off to a flying start in her first six months:

  • Screening 14,000 candidates for 145 advertised jobs across Australia
  • Shortlisting close to 12,000 job seekers for new roles
  • Reconnecting with 4000+ candidates in our database looking for new work
SCARLETT IS THE LATEST IN A SERIES OF INNOVATIONS

Scarlett is the latest in a series of innovations with Labourpower adding leading artificial intelligence chatbot technology into our day-to-day operations, to help continually improve our:

  • Recruiting processes
  • Compliance, and
  • Quality

As a result, she is going from strength to strength:

  • Helping to match the right candidates to the right jobs
  • Working faster-around the clock 24/7 right across Australia

In addition, Scarlett has been busy:

  • Screening candidates for the equivalent of 17 hours a day, and
  • Reconnecting with candidates for another 13 hours a day over a 7-day working week
IMPROVING CANDIDATE ENGAGEMENT

Labourpower Managing Director Luke Webber says that AI technology is the obvious choice when it comes to improving how the company onboards its candidates, builds talent pools across the country and ensures that each client gets the right fit for their business.

“In a time of unique challenges, we are keen to develop new solutions that continue to enhance our ability to drive candidate engagement as well as ease some of the pressure on the Labourpower team,” he said.

“Labourpower’s Scarlett is an effective tool for candidate engagement with the ability to chat with each person colloquially. As a chatbot she will also continually evolve to make the onboarding  and screening process easier.”

24/7 SUPPORT AUSTRALIA-WIDE

Above all, Scarlett offers 24/7 support to candidates Australia-wide. Therefore, she is available to help job seekers find the right role any time of the day or night. So this is ideal for people who need to apply for jobs or require support outside of normal business hours.

Importantly, candidates will still be able to interact with Labourpower recruiters. Scarlett will simply manage some of the more time-consuming screening and administrative tasks.

Firstly, Scarlett’s focus in the initial phase of her roll-out was on candidate screening. Including, for example, collecting basic information and responding to general questions.

And now that Scarlett is in phase two of her development, she is also providing support that extends to the onboarding phase and helps the Labourpower team:

  • Prepare candidates to be placed into jobs as quickly as possible

Therefore, automating some of these recruitment processes will also provide the Labourpower team with more time in their day to focus on candidate and client-facing tasks such as:

  • Face-to-face interviews
  • Fitness for work screenings
  • Company inductions
  • Job orders
  • Compliance,  and more.
INVESTING IN LEADING RECRUITMENT TECHNOLOGY

Luke Webber says that as Labourpower continues to expand its capabilities and invest in leading recruitment technology, the company is excited to launch Scarlett.

“People continue to be our business and by leveraging this new AI powered technology, our team now has more time to focus on improving engagement strategies, building valuable relationships and enjoying greater job satisfaction,” he said.

“It’s all part of our commitment to finding new and innovative ways to ensure that people find the right jobs and that our clients have the edge when it comes to attracting and retaining quality candidates.”

Finally, to find out more about Scarlett and how she can work for you, connect with us today if you are a client looking for great people or a candidate looking for a great job.

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