Customer Service Officer

  • $38.99 casual rate
  • Monday to Friday 8.30am-5.00pm
  • Sea Import experience beneficial
  • Melbourne Airport Location

Overall purpose of the position is to effectively support the Customer base of a large Sea Freighting business by meeting the agreed service levels. You will be required to professionally process inbound customer service calls, ensure delivery of a consistent and high-quality customer experience and be proactive in identifying business improvement opportunities.

The ideal candidate will be required to obtain and evaluate all relevant information to handle inquiries and complaints, to act as the communication conduit between our customers and our business partners, suppliers and service providers.

Areas of Accountability:

  • Act as Key contact for allocated key accounts customers and building strong relationships
  • Shipment monitoring through Cargowise software
  • Arrange transport bookings (Air, LCL, FCL)
  • Liaise with transporters to arrange transport and achieve a high standard of DIFOT
  • Liaise with overseas offices and agencies via email and phone
  • Provide visibility to keep account customers via status reports, emails and phone calls
  • Liaise with operational teas to ensure smooth handling of shipments
  • Respond to customer enquiries, complaints and reach effective resolutions
  • Submit quotations to current and prospective clients
  • Invoice files in line with set KPI
  • General office duties as required.

Preferred Experience and Qualifications:

  • At least 2 years experience in customer service within transport industry
  • Strong knowledge of FCL and LCL principles
  • Experience with Cargowise
  • Strong Verbal and written communication skills
  • Can do attitude with a passion to meet targets.

If you believe you meet the above criteria apply now of email Hannah Limond at hlimond@lpcommercial.com.au

LP Consulting Services | https://www.labourpower.com/labourpower-consulting-services
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Freight Handler – Erskine Park

Freight Handler
📍 Erskine Park
💰 $47.58 per hour
🕓 Start time: 4PM – Finish time varies

About the Role:
We’re currently seeking experienced freight handlers to join a busy logistics operation in Erskine Park. This is a casual ongoing position with the potential for long-term work. The role involves manually loading and unloading trucks with parcels weighing 15kg – 25kg, so you must be physically fit and capable of repetitive heavy lifting throughout your shift.

Shift Info:

  • Start time: 4PM (Monday to Friday)
  • Finish time: Varies daily based on workload
    • Quiet periods: ~4-6 hour shifts
    • Peak periods: up to 8-10 hour shifts

To be successful, you must:

  • Be available Monday to Friday with ongoing availability
  • Have freight unloading or heavy labouring experience
  • Be able to lift 15kg-25kg repeatedly
  • Be physically fit and reliable
  • Be able to work in a fast-paced environment
  • Have a clean criminal history
  • Be willing to undergo a medical fitness assessment and a drug & alcohol test at our Labourpower office in Prestons

How to Apply:

If you’re ready to start work immediately and meet the above criteria, click APPLY NOW and one of our team members will be in touch shortly.

Labourpower Recruitment Services | www.labourpower.com
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Customer Service Operator

  • $40.56 per hour casual rate
  • Monday to Friday – 8.30am-5.00pm
  • 1 hour unpaid lunch break
  • Brisbane Airport location
  • Must have own vehicle and drivers license

We are seeking an experienced Customer Service Operator who can efficiently manage customer import orders, fulfil customer requirements, process importations through internal systems, in conjunction with the Customs Broker, in line with Company processes and in accordance with the Company standards.

This is a great opportunity for an administrative professional who is looking for long term employment opportunities, can roll with the punches and his highly organised when managing multiple tasks.

The successful candidate will be able to demonstrate the following key standards:

  • Ensure the day-to-day operational tasks within the Customer Service Team are undertaken and completed in line with the business and customer requirements
  • Complete end to end customer service functions, including liaison with relevant offices, both locally, Interstate and overseas.
  • Deliver the specific goals in relation to customer understanding, value creation, operational excellence, and financial improvement.
  • Job registrations and obtaining / preparing necessary documents for Customs clearance, through to delivery of goods to Customers
  • Collect relevant charges, invoicing, and job costings
  • Monitor cargo availability
  • Provide best service to Customs brokers
  • Communicate all delays and issues to customers
  • Be proficient with all customers’ requirements within the Customer Service Team and be in a position to support operations when team members are absent.
  • Approving and processing creditor invoices
  • Follow client SOP’s
  • Other duties as directed by Customer Service Supervisor and Operations Manager.
  • Meet all Quality, Environmental and OH&S criteria and ensure adherence to all requirements and procedures as stipulated in the client manual
  • Co-ordinating deliveries of airfreight, LCL and FCL shipments to customers.

Qualifications and Skills:

  • Minimum of 2 years industry experience.
  • Preferred knowledge of EDI / Cargowise
  • Knowledge of freight forwarding, and accountancy practices a distinct advantage.
  • Customer services and commercial exposure such as quoting and rate negotiation
  • Lean Processes
  • High level of verbal and written communication skills
  • Excellent presentation
  • Customer Service skills
  • Proficiency to a moderate level in Microsoft Word & Excel programs.

If you feel that you meet the above mentioned criteria, please apply now or email Hannah Limond at hlimond@lpcommercial.com.au.

Only shortlisted applicants will be contacted.

LP Consulting Services | https://www.labourpower.com/labourpower-consulting-services
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Maintenance Tradesperson

LABOURPOWER is calling for a Casual Maintenance Tradesperson. Role is based in Kilburn.

The Maintenance Tradesperson will be an integral member of the maintenance team providing hands-on maintenance activities and providing the Maintenance Manager with support to achieve high productivity levels.

The position’s primary responsibilities include executing preventative and breakdown maintenance requirements for the sites to ensure minimal unscheduled down time and increase plant reliability whilst following all business processes. Critical to the role is the responsibility for the OHS&E of employees, contractors and visitor, demonstrating appropriate Safety Leadership behaviours through your everyday activities.

To be suitable you:

  • Will have the ability to pass drug and alcohol testing
  • Must have flexibility to work both Day and Afternoon shifts (38hrs per week)
  • Will need to be able to be utilised across our three operations if required
  • Will need to have the physical stamina to perform repetitive manual handling duties

Required Certifications and Licences:

  • Mechanical Trade qualification (certificate 3 or higher)
  • Car licence
  • Working at Heights
  • EWP licence

Desirable Licences:

  • Confined space
  • Forklift

Recruitment process:

Suitable candidates will be sent a RecruitKit to complete, once completed the branch will reach out to have a discussion before booking you in for your Video Fit for Work Assessment.

If you believe you are suitable and interested in working with LABOURPOWER, please APPLY and Scarlett AI will be in contact. Please interact with Scarlett AI to fast track your application process.

Labourpower Recruitment Services | www.labourpower.com
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Forklift Driver

LABOURPOWER is calling all Confident Forklift Operators for casual employment based in Wingfield SA.

To be suitable you:

  • Must hold a valid LF licence
  • Must have experience operating forklift
  • Ability to pass drug and alcohol testing
  • Will need to have the physical stamina to perform repetitive manual handling duties as all forklift positions have a manual handling aspect to the roles.
  • Willing to work in cold storage environment

Please note hours and start date are NOT guaranteed.

Recruitment process:

Suitable candidates will be sent a RecruitKit to complete, once completed the branch will reach out to have a discussion before booking you in for your Video Fit for Work Assessment.

If you believe you are suitable and interested in working with LABOURPOWER, please APPLY and Scarlett AI will be in contact. Please interact with Scarlett AI to fast track your application process.

Labourpower Recruitment Services | www.labourpower.com
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Plastics Manufacturing Staff Required

About the Role
Labourpower are seeking a skilled and reliable Machine Operator to join our client’s production team based in Balcatta and Canning Vale. You’ll be responsible for operating and monitoring blow moulding machinery, ensuring safe practices, and maintaining quality standards throughout the packaging process.

Key Responsibilities

  • Operate blow moulding machinery safely, including start up and shutdown procedures.
  • Perform basic machine corrections as needed.
  • Monitor product quality and quickly address any issues.
  • Report and assist in resolving machine breakdowns.
  • Accurately record production data and downtime events.
  • Manage non-conforming products through separation and rework.
  • Conduct visual inspections during packing processes.
  • Maintain a clean, organised, and safe work environment.
  • Collaborate effectively with Production Managers, Leading Hands, and Quality Control Officers.

About You

  • Experience in blow moulding and/or plastics manufacturing.
  • Strong mechanical aptitude and troubleshooting skills.
  • Excellent attention to detail and commitment to quality.
  • Ability to work as part of a team.
  • Good communication skills.
  • A reliable and punctual work ethic.
  • Willingness to follow direction from supervisors and leading hands.

Please note: All successful candidates must complete a medical and fitness assessment prior to employment.

Why Join Us?
Be part of a team that values quality, safety, and career development. We offer:

  • A supportive work environment
  • Opportunities for skill development
  • Potential for shift flexibility (day, afternoon, and night shifts)

Hours
Start on day shift, with opportunities for afternoon and night shifts available.

Location
Balcatta and Canning Vale WA

Apply Now
Ready to take the next step in your career? Apply today with your resume and a brief cover letter highlighting your experience.

Important: Please apply directly through this advertisement only. Do NOT call the office. Only shortlisted candidates will be contacted.

Labourpower Recruitment Services | www.labourpower.com
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Manufacturing Administrator

  • $44.27 per hour inclusive of casual loading
  • Monday to Friday 6.30am-2.30pm
  • Ongoing open ended contract role
  • Maddington Location
  • ISO Tank manufacturing company
  • Immediate start

Supporting the Manufacturing Manager – the Manufacturing Administrator will be required to deliver effective administration and customer service support, whilst ensuring that the site’s processes are compliant with our clients best practice procedures.

The applicant ideally will have a successful background working closely with operational management, blue-collar team members and delivers within a fast-paced environment.

To be considered for this position, you will possess the following qualities;

  • General & Specific Office Administration, Customer Service and Sales Assistance as required
  • Day to day office management
  • Creating daily work orders and run sheets
  • Invoicing of completed jobs
  • Data entry and analysis (SAP or equivalent)
  • In-bound/ Out-bound calls & general customer enquiries
  • Updating product/service information
  • Ensure prompt and accurate processing of sales orders, order changes, cancellations, stock reports etc
  • Manage open order reports and/or stock on hand dashboards

Required Skills and Qualifications:

  • Manufacturing or operational administration/support experience
  • Solid PC skills incl Word, Excel, Power BI and PowerPoint
  • Refined and well-developed communication and influencing skills
  • Ability to work independently, prioritise tasks, and manage competing deadlines.
  • Strong analytical skills with ability to problem solve

If you believe you meet the above criteria, please apply now or email your resume to Hannah Limond at hlimond@lpcommercial.com.au

Please note only shortlisted candidates will be contacted

LP Consulting Services | https://www.labourpower.com/labourpower-consulting-services
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Dump Truck Operator

We are currently seeking a skilled Dump Truck Operator with other skills to join the team on Day shift in Mittagong and Moorebank

Role Responsibilities:

Working as part of the production Quarry team, the Dump Truck Operator is responsible for moving raw material as directed. The Dump Truck Operator must also ensure the safe and efficient running of their vehicle and the stie. You are responsible in ensuring the dump truck continues to run efficiently to meet production targets

Mittagong

  • Dump truck operator who can operate a FEL, EXC operations is a bonus
  • Working Monday to Friday and some Saturdays
  • 6am to 4pm

Moorebank

  • Dump truck operator who can operate a FEL and EXC to help out when there aren’t any loads
  • Monday to Friday 6.30am – 4pm

General Maintenance and Cleaning

  • Report repair issues to the Supervisor.
  • Housekeeping of plant & immediate area.
  • Conduct maintenance and refuelling of machine daily.
  • Maintain material quality; and
  • Keeping the loader bucket clean to avoid cross contamination of products.

Safety Focus:

  • Conduct all tasks in a safe manner.
  • Report any hazards.
  • Ensure correct PPE is always worn; and
  • Follow all relevant safety policies and procedures.

Note: We promote a safe work culture; therefore, we have a process of Reference checking and Pre-employment medicals, including a drug and alcohol screen for the successful applicant.

We appreciate the time it takes to submit a job application, and we thank you for your interest in working at Benedict, however, only those candidates who are shortlisted will be contacted.

Labourpower Recruitment Services | www.labourpower.com
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HC Driver

Are you an experienced, reliable and professional Truck Driver with HC experience? We are currently seeking an experienced HC Driver for a casual roles across Brisbane.

Labourpower is a National Australian-owned Recruitment company with a focus on providing highly skilled, diverse and reliable candidates to our varied clients across a range of diverse industries.

The roles require skills that cover:

  • Previous demonstrated experience with a current and valid licence
  • Experience in Logistics
  • Local point to point runs
  • Automatic trucks
  • Curtain side and load restraints
  • Experience with a truck and dog truck

To be considered for these roles you will:

  • Hold the above skills
  • Be able to start immediately
  • Physically fit and able to load & unload if required.
  • Have a thorough knowledge of the Brisbane metro area and surrounds
  • Have contactable references from previous managers/supervisors
  • Must have full working rights in Australia and be available to work 38hrs per week
  • Able to pass a drug test
  • Able to provide a clean driving history

These roles are paid on casual hourly rates

You will be required to undergo thorough screening which may include background checks, fitness for work checks and right to work in Australia, as well as appropriate training to ensure you are suitable for our clients.

If you feel you are the right person for this role and would like to work with well-respected companies then please click the apply button below.

Labourpower Recruitment Services | www.labourpower.com
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