- $38.99 casual rate
- Monday to Friday 9.00am-5.00pm
- Salesforce experience beneficial
- Derrimut Location
The overall purpose of the position is to effectively support the Customer base of a large liquor business by meeting the agreed service levels. You will be required to professionally process inbound customer service calls, ensure delivery of a consistent and high-quality customer experience and be proactive in identifying business improvement opportunities.
The ideal candidate will be required to obtain and evaluate all relevant information to handle inquiries and complaints, to act as the communication conduit between our customers and our business partners, suppliers and service providers.
Areas of Accountability:
- Responding to online and phone enquiries in a timely and professional manner
- Performing bookings and schedules for customers and delivery drivers
- Following up on deliveries and ensuring DIFOT is adhered to
- Assisting Customers with claims relating to damages, breakages and/or incomplete goods
- Create strong relationships with customers and offering quick and responsive updates
- Liaise with the warehouse staff in regards to damage claims
- Document all claims and enquiries into the company database
- Represent the company in a professional and positive manner at all times
- General support duties as required with the role
Preferred Experience and Qualifications:
- Strong knowledge of MS Office Systems
- Salesforce system knowledge an advantage
- Exceptional verbal and written communication skills
- Certificate in Business Administration or similar a benefit but not essential
If you believe you meet the above criteria apply now of email Hannah Limond at [email protected]
LP Consulting Services | https://www.labourpower.com/labourpower-consulting-services
Labourpower Recruitment Services specialises in labour hire solutions for businesses in key industry sectors right across Australia and we pride ourselves on our industry knowledge and have effective processes in place to match the right candidate to the right job every time.
Location: Derrimut, VIC
Afternoon Shifts available: Monday to Thursday
12pm – 10pm
2pm – 12pm
Pay Rate: $40.28 p/h
We’re looking for reliable and motivated Picker/Double Tugger Operators to join our team in a warehouse based in Derrimut.
Working with a variety of well-known brands, you’ll play an important role in ensuring products are accurately picked, moved, and prepared for dispatch in a fast-paced warehouse environment.
Key Responsibilities
- Order picking using Tuggers safety and efficiently
- Manual pick of stock on tugger using voice pick and RF scanners
- Ability to complete individual and case picks – MUST be physically fit
- Maintaining high levels of accuracy and attention to detail
- Meeting daily productivity and quality targets
What We’re Looking For
- Previous experience with Tugger Picking and RF Scanning is a MUST!
- Ability to complete manual individual and bulk case picks
- MUST be physically fit and capable
- Strong attention to detail and a commitment to accuracy
- A consistent and reliable work ethic, must turn up to all rostered shifts
- Ability to work in a fast-paced warehouse environment
- Availability to work Monday to Thursday – 10HR Shifts
- Positive attitude and a strong team mindset
What We Offer
- $40.28 per hour
- Stable Monday to Thursday roster, some overtime in busy peak periods
- Brand-new, modern warehouse facility
- Ongoing work with opportunities for long-term employment
- Supportive team environment
Apply now to join our growing team in Derrimut!
Labourpower Recruitment Services | www.labourpower.com