Call Centre and Customer Service

Moorebank, Sydney, Australia

Customer Service – Transport

My client is a National Logistics business with a growing presence across the country. Due to consistent growth, they are looking to add a Customer Service Officer to the team based in Moorebank. This is a temp to perm role for someone with a positive attitude who wants to be part of a great team.

Reporting to the Customer Service Manager, your key responsibilities will include:

• Provide administrative support
• Accurately input and maintain data across systems and reports
• Check, reconcile, and file transport paperwork
• Assist customers with queries in a timely and professional manner
• Handle general office duties including phones, filing, and data entry
• Collaborate with team members to meet service goals and uphold company standards
• Assist in other areas of the business when required
• Act as a liaison between Customers, Operations and Management to ensure customer needs are met
• Familiarity with TMS software (preferred)

You will ideally have 1-2 years in a similar role in transport & logistics.

If you feel that you meet the above mentioned criteria, please apply now or email Stuart Alpen at [email protected]

Only shortlisted applicants will be contacted.

LP Consulting Services | https://www.labourpower.com/labourpower-consulting-services